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Betty’s at the dinner table with family, talking about her day, savoring her mashed potatoes when . . . flash—the phone lights up. Work e-mail. She reads it, steps away from the table, and starts drafting a response. Fifteen minutes later, she fires it off and returns to the dinner table.
Same evening. Betty’s getting ready for bed. She cracks her book open, trying to wind down for the night when . . . flash. Again, the phone lights up. Work e-mail. It could wait until tomorrow but she’d rather get a head start (and show her boss just how diligent she is). She thinks about the proper response, cranks out another e-mail, and shoots it off. Fifteen more minutes.
It is now early morning. The alarm rings, she hits snooze and (like many of us) reaches for her closest bedside companion . . . Mr. Smartphone. And . . . you guessed it. Another work e-mail. Her morning is stacked so she wants to clear up her to do list. This time, she quickly disposes of the message with a five-minute reply.
For many of you, the hypothetical situation above probably looks more like reality. Technology has consistently blurred the line of demarcation separating work and non-work time. This has, in turn, made it increasingly difficult to accurately account for compensable time—which, under the Fair Labor Standards Act (FLSA), includes work “permitted” by the employer.
So, what’s the problem? Well, it depends on which employees we are discussing.




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